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Privacy policy

Welcome to VELATIA’s Group privacy policy. Hereinafter, the name VELATIA refers to any of the companies that form part of VELATIA, a list of which can be found at here.

Contact details for any matter relating to data protection:

  • Business address: Parque Científico y Tecnológico de Bizkaia, Edificio 104, 48170 Zamudio (Bizkaia).
  • Email address for matters relating to the exercise of data protection rights:
    dataprivacy@velatia.com

For more information about contacting VELATIA or its companies, please read our legal note.

The aim of this website’s Privacy Policy is to comply with the duty to provide information and transparency as set out in Article 12 of Regulation (EU) 2016/679 on the protection of personal data. As well as in cases where the duty to provide information has been fulfilled through basic “first layer” information in accordance with Article 11 of Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, this privacy policy corresponds to the additional information known as “second layer”, whose required elements are those described in Articles 13 and 14 of Regulation (EU) 2016/679 on personal data protection.

‘Personal data’ means any information relating to an identified or identifiable natural person. This means any person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. an IP address – if it can be used to identify the person) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

In short, this includes data that, either by itself or with other data in our possession or available to us, can be used to identify you.

“Processing” means any operation or set of operations performed on your personal
data. VELATIA sets out below the detailed information on each processing operation
in accordance with the guidelines established by the Spanish Data Protection
Agency.

We may disclose your personal data to third parties, including, among others, the following:

International Transfers of Personal Data:

There are no plans to transfer personal data to countries outside Europe.

We strive to use appropriate technical and physical security measures to protect the personal data transmitted, stored or otherwise processed from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include IT safeguards and protected files and facilities. Our service providers are carefully selected and must also use suitable protective measures. Industry-standard SSL encryption is used on the website to protect data transmissions.

You have various rights under data protection laws. These may include (where applicable):

  • The right to obtain confirmation as to whether or not VELATIA is processing personal data concerning you.
  • The right to request access to your personal data, meaning to know which of your personal data we hold.
  • The right to rectification, including requesting that inaccurate personal data be corrected.
  • The right to request restriction of processing or to object to the processing of your personal data.
  • The right to request erasure of your personal data when they are no longer necessary for the purposes for which they were collected.
  • The right to object to processing unless you have given prior consent or unless we demonstrate compelling legitimate grounds or the defence of legal claims.
  • The right to data portability, including receiving personal data in a commonly used and machine-readable format in certain circumstances, provided that the processing is automated.
  • The right to withdraw your consent to any processing to which you previously gave consent.

Please note that the exercise of some of these rights may be subject to legal or other limitations, which the organisation must justify when responding to your request. You may exercise your rights by writing to the email address provided for this purpose or by using the contact channels identified in the introduction.

In order to process your request, it will be necessary to verify your identity and confirm that you are the data subject. Your request should include your first name, last name(s), national identification number, the specific request, and the address where you wish to receive the response. If necessary, we may request a copy of a document proving your identity.

If you wish, we can provide you with a suitable form to help you submit your request in accordance with Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights.

If your request is not satisfactorily addressed, you may contact the competent supervisory authority, the Spanish Data Protection Agency, whose website is www.aepd.es/en and whose postal address is Calle Jorge Juan 6, 28001 Madrid, Spain.

The VELATIA website may include hyperlinks to other websites that are not operated or controlled by VELATIA. Therefore, VELATIA neither guarantees nor assumes responsibility for the legality, reliability, usefulness, accuracy or timeliness of the content of such websites or their privacy practices. Before providing your personal information to such websites, please note that their data protection compliance may differ from ours.

This privacy policy was last updated in March 2021.

VELATIA may amend this Privacy Policy without prior notice in accordance with the applicable legislation in force at any given time and in line with changes to its privacy management system.